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Job Details

Business Manager Client Solutions

Company name
Disney.

Location
New York City, NY

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Profile

BAMTECH Media is a place for the creative and the bold. We’re seeking talent across disciplines to join our team. Whether New York City, San Francisco, Manchester or Amsterdam we provide opportunities to elevate your career and transform an industry.

BAMTECH is a leading technology services and video streaming company owned by The Walt Disney Company, MLBAM, and the National Hockey League. Our proprietary technology provides direct-to-consumer video solutions, especially for live events with high viewership, offering viewers high-quality visuals any time and on any device.

The Client Solutions group functions as the account management and accountable business group within BAMTECH to our clients. The team oversees relationship management and delivery of industry-leading streaming technology solutions to sports and media partners.

As the Business Manager, Client Solutions, you will act as a liaison with clients in the day-to-day management of the client portfolio. Your primary objective will be to manage the coordination between internal stakeholder groups and client teams to drive business objectives, implement digital solutions, and build positive, productive engagements. The Business Manager will work with one or multiple Client Solutions Directors to manage projects and may be expected to contribute to the design, development, and implementation for a client’s products and features.

The Client Solutions group is the front line of the BAMTECH organization. Team members are self-starters, highly organized, diplomatic, excellent communicators of both business and technology objectives, can multi-task, and work well in a flat, entrepreneurial, fast-paced environment.

Responsibilities :

Act as a key point of contact with clients and assist the Director(s) in managing engagements

Manage client’s portfolio of projects from inception to launch, including ongoing release cycles

Assist with requirements gathering, scoping, road-mapping, and management of release cycle timelines

Hold internal teams accountable to delivery of product requirements on time and within scope

Oversee multiple teams’ development processes and manage tools necessary for end-to-end software lifecycle development (e.g., JIRA, Confluence, etc.)

Assist in defining and measuring success metrics, including key business outcomes and SLAs

Coordinate cross-functional efforts across various BAMTECH teams and perform project management roles as needed

Basic Qualifications :

3 years working experience in digital media (media company or marketing agency), management consulting, or technology company

2 year experience in client, account, or partner management

2 years project management experience

Keen attention to detail and self-directed; able to turn ambiguity into actionable plans

Ability to build strong business relationships with across levels (entry level to C-suite) and functions (business, engineers, designers, etc.), both with clients and within BAMTECH

Excellent verbal and written communication skills, including the ability to distill complex concepts in simple business terms and speak in front of large groups

Structured thinking – ability to build presentations and tell a compelling story

Ability to multi-task and perform in a fast-paced environment with tight and frequently changing timeframes

Experience working with technology products and ability to quickly learn technical concepts

Experience with software development

Proficient in data and financial analysis

Knowledge of media rights, OTT business models, and TVE products a plus

Start-up experience a plus

Required Education :

Bachelor’s Degree or equivalent work experience

Company Overview :

BAMTECH is a streaming technology joint venture between The Walt Disney Company, Major League Baseball Advanced Media, and the National Hockey League. BAMTECH handles streaming for numerous partners, some of which include, HBO, MLB, NHL, Eurosport, ESPN, and World Wrestling Entertainment.

Fans demand access to content on their own terms on any device, anytime, anywhere. We are those fans. As a result, the BAMTECH Media team helped pioneer live event streaming over the Internet in 2002 for Major League Baseball. The passion to improve that experience led to many impressive firsts: the first 720p or “HD Ready” stream, the consecutive record for concurrent streams and the first stream in 8K ultra HD. Today, BAMTECH has a proven, scalable platform that powers direct-to-consumer applications for leading entertainment brands; and is now a major player in sports and eSports rights acquisition.

Additional Information :

This position is a legal entity of The Walt Disney Company, an equal opportunity employer.

Job ID:

525992BR

Location:

New York,New York

Job Posting Company:

The Walt Disney Company (Corporate)

Company info

Disney.
Website : http://disney.com/

Company Profile
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with five business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media.

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