Senior Director Pricing Packaging amp Promotions Operations

Profile

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Seeking experienced leader to build and drive implementation of National Pricing/Packaging plan, oversee ongoing operational deliverables, and drive the implementation of a defined promotional strategy. The Pricing, Packaging, & Promotions Operations lead drives the organization's operational priorities by defining implementation plans and collaborating across multiple teams across the ecosystem. Ensures that communication of current initiatives, promotions and campaigns is accurately, timely and effectively communicated to all appropriate personnel at executive levels and departments. Provides leadership and direction for team which may include multiple functional areas and direct reports. Develops and implements strategy for functional area(s). Responsible for the overall Marketing and Sales effort in a multi-system environment as it relates to the deployment of new products, services, enhancements, and promotions. Directs all business planning in the implementation of new products and service enhancements. Acts as a liaison between Region, Division, Corporate and System Marketing personnel to ensure that each group is informed of most recent product, marketing developments and plans. Provides leadership and direction for diverse and complex functions, typically managing multiple teams of professionals.

Job Description

Core Responsibilities

Communicates strategy and vision. Directs and motivates Marketing team towards excellent performance.

Represents organization as a prime contact on contracts or projects. Interacts with senior internal and external personnel on significant matters often requiring coordination between organizations.

Develops strategic partnerships and building of alliances with industry partners, networks etc. as needed, to achieve product growth and financial objectives. Consults with Marketing/Sales to identify, define, size and prioritize strategic opportunities.

Engages stakeholders in both the design, development and launch of marketing plans, operational priorities and implementation plans.

Partners with ISS/CXT/DXP to develop a streamlined execution process with governance and quality controls to ensure standardized offer designs and error-free delivery. Develop a process to assist in the identification and management of IS resource constraints to ensure that Commercial Marketing priorities are met.

Partner with teams to ensure product/platform requirements meet pricing and packaging objectives.

Manages and directs teams and ensures that planning is aligned with the budget and meets program objectives, including timely delivery of objectives.

Serves as the department liaison and Subject Matter Expert to the Divisions Product and Marketing leads, CX, ISS, CES and Commercial Marketing SLT.

Works closely with customer care, Sales, Finance and Legal teams to assist with development and implementation of core business, competitive and new product marketing plans and strategies to achieve all subscriber and revenue growth goals. Provides guidance to local/external analysts to ensure strategic alignment, effective use and development of resources.

Serves as primary contact with program suppliers for operational design and implementation of acquisition and retention activities.

Oversees the recruiting, hiring and evaluating of the Marketing staff to ensure that the appropriate level of support is available and maintained.

Maintains and improves ongoing marketing programs, analyses and reports.

Oversees the designing of new ideas and communicates potential uses for analytics across the business.

Coaches, mentors and advises Marketing staff.

Consistent exercise of independent judgment and discretion in matters of significance.

Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

Other duties and responsibilities as assigned.

Understand our Operating Principles; make them the guidelines for how you do your job.

Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

Win as a team - make big things happen by working together and being open to new ideas.

Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

Drive results and growth.

Respect and promote inclusion & diversity.

Do what's right for each other, our customers, investors and our communities.

Consistent exercise of independent judgment and discretion in matters of significance.

Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

Other duties and responsibilities as assigned.

Employees at all levels are expected to:

Understand our Operating Principles; make them the guidelines for how you do your job.

Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

Win as a team - make big things happen by working together and being open to new ideas.

Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

Drive results and growth.

Respect and promote inclusion & diversity.

Do what's right for each other, our customers, investors and our communities.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

10 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/life-at-comcast/benefits) on our careers site for more details.

Company info

Comcast
Website : http://corporate.comcast.com