Job DescriptionDigital Media Associate Responsible for day to day support of high-quality conference room configurations to deliver a best-in-class customer experience. Manages the components of inbound/outbound product workflow while developing solutions to guarantee operational effectiveness and global scalability. Tier 1 support for troubleshooting and reporting conference room issues as they arise. Works on the Global IT Operations team to ensure seamless planning and execution of onsite Events/Meetings. The Digital Media Associate position serves as the main point of assistance and oversight for all conference room physical setup and teardown in conjunction with Global IT operations. These responsibilities include but are not limited to:
Table/Chair/ physical equipment setup/strike. Potential 1st tier event/troubleshooting/operation/maintenance including: video cameras and equipment, computer laptops, DVD, MP3, or other media players, video projectors, VTC endpoints, audio systems and their components, telephones, document cameras, and other miscellaneous AV-related equipment or cabling.
Proactive system checks of AV/VC conference rooms to ensure functionality.
Adjust work schedule to meet Amazon business needs.
Analyze then establish new AV processes and/or improve existing processes, to bring efficiency, productivity.
Provide productive feedback and process improvement ideas to improve the service.
Amazon is an Equal Opportunity-Affirmative Action Employer \u2013 Female/Minority/Disability/Veteran/Gender Identity/Sexual Orientation
1-3 years experience working in facilities related field or corporate conference room space.
Associates degree in the Arts and Science of equivalent field
Minimum of 1-3 years working in the AV space including setting and striking of rooms and troubleshooting AV equipment issues.
Ability to configure conference room layouts for meetings/events that require a layout change.
Website : http://www.amazon.com/
Amazon, a Fortune 500 company based in Seattle, Washington, is the global leader in e-commerce. Since Jeff Bezos started Amazon in 1995, we have significantly expanded our product offerings, international sites, and worldwide network of fulfillment and customer service centers. Today, Amazon offers everything from books and electronics to tennis rackets and diamond jewelry. We operate sites in Canada, China, France, Germany, Italy, Japan, Spain and United Kingdom and maintain dozens of fulfillment centers around the world which encompass more than 26 million square feet.