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Podcast Producer - Global Enablement

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Irvine, CA
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Job Description:





Salesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way. We are the fastest growing of the top 10 enterprise software companies, the World s Most Innovative Company according to Forbes, and #1 on Fortune s 100 Best Companies to Work For. The growth, innovation, and Aloha spirit of Salesforce are driven by our incredible employees who thrive on delivering success for our customers while also finding time to give back through our 1/1/1 model, which leverages 1% of our time, equity, and product to improve communities around the world. Salesforce is a team sport, and we play to win. Join us!


Our distribution team s productivity is a top priority. Global enablement is an essential part of our strategy to lead our Distribution teams into our future as a $20 billion company. Our Creative Content team is in a unique position to change the perception of learning content from routine to memorable. We are looking for someone who lives to create outstanding stories and relishes in the fine details that make superb audio content. This is not a project manager role. This role combines storytelling, copywriting and audio production. Our podcast program is an innovative space where we aim to be on the cutting edge and create unique differentiated content for our global sales teams. We aim to bring unheard voices to life and inspire peer-to-peer learning. This role is multifaceted and requires a willingness to lead in all layers of podcast creation from programming to interviewing to publishing to adoption approach.


The Salesforce Creative Content team is looking for a producer who is dynamic, creative, and has great interpersonal skills to grow podcast programming. You thrive in a collaborative rich environment and are a multiplier of great ideas. You lead with an audience first mindset so that we deliver compelling and captivating podcasts in the most efficient way.


* Create compelling podcasts that amplify corporate messaging and share sales teams authentic experiences

* Work with the audio team to establish clear processes from pre to post production

* Directly lead show development, interviewing and end to end production

* Develop a deep understanding of the audience and apply knowledge towards show and episode development

* Partner with the sales, industry, product marketing and enablement team to discover topics & interviewees

* Establish meta data standards that are aligned to our overall brand, voice and tone

* Collaborate with our Trailhead, content marketing, communication and creative teams to advance podcast ideation and distribution

* Manage quantitative and qualitative feedback to rapidly innovate and increase adoption


* 3-5 years experience in radio, journalism, TV, or podcast production in media or high tech; relevant workplace experience welcomed

* Experience managing newsrooms or live events

* Understanding of journalism and journalistic ethics

* Experience with audio and digital design technologies

* A passion for reporting results and an understanding of how to present the data in a way that makes sense

* Proven track record in performing well in a fast paced environment and organizational skills to execute multiple projects with tight deadlines effectively

* Strong communications and writing skills and ability to work well cross-functionally

* A sense of humor, tenacity, and grace under pressure


* Accountable for the end-to-end production and maintenance of a show's episodes

* Pre-prod - Obtaining and prepping all episode inputs for production

* Episode format (showflow)

* Gathering all topics and other information sources needed for prod

* Identifying host, interviewees, and all other talent

* Scheduling recording session

* Prod - Attending recording session

* Make guests comfortable

* provide editorial feedback where relevant

* Post-prod

* Communicate deadlines to audio team

* Provide content edits and editorial feedback

* Confirm episode is uploaded properly and ontime

* Marketing & Distribution

* Identify distribution channels

* Drive promotion and adoption of content

* Content Management of Podcasts

* Create and maintain metadata for all episodes

* Titles, descriptions, short links, attributes/tags

* Execute any publishing steps outside of audio team's scope

* Episode artwork, secondary, or tertiary publishing locations (e.g.) Quip library

* Analytics Reporting

* Capture and pull consumption data on a regular cadence

* Interviewing and story creation

POSTING STATEMENT and are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. and do not accept unsolicited headhunter and agency resumes. and will not pay fees to any third-party agency or company that does not have a signed agreement with or to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Company Profile is the enterprise cloud computing leader. Our social and mobile cloud technologies—including our flagship sales and CRM applications—help companies connect with customers, partners, and employees in entirely new ways.

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